If you’re a first-time cannabis consumer, stepping into a dispensary can feel intimidating. Remember the following dos and don’ts to make your first experience as smooth as possible.

Be Prepared

Most dispensaries are not set up to accept large numbers of people simultaneously, a security feature designed to prevent “looping.” This can be frustrating for consumers.

Keeping the lines moving at your cannabis store is vital for a positive customer experience.

Calling ahead is also a good idea to ensure your preferred products are in stock. Inventory moves quickly in these stores, and it’s unfair to other customers if they miss out on that particular deal on live resin. Most dispensaries have menus online, so take some time to familiarize yourself with what’s available before you go.

Don’t Forget Your ID

While it may seem like a no-brainer, people forget their IDs more often than you think. Remember, cannabis stores are required by law to check a customer’s identification before selling them any products.

Since it’s still taboo to advertise a dispensary on traditional platforms, social media is the most effective way for cannabis companies to gain new customers. The right strategy involves curating content that resonates with the target audience, including user-generated content (UGC), product descriptions, and other marketing materials. With this data, the best dispensaries in Chicago can make informed business decisions that improve the customer experience and drive sales growth.

Don’t Take Photos

Dispensaries often have “no photo” policies due to hygiene and privacy concerns. You must leave your phone in your pocket or bag and use it discreetly when browsing the store.

Take your time getting to the front of the line if you’re the first person to arrive. If you’re asked to wait, read one of the available magazines and chat with other customers.

While waiting may be inconvenient, the budtenders will appreciate your patience as they care for other customers. Additionally, it is good etiquette to tip them for their services. The amount isn’t set in stone, but it is always appreciated.

Don’t Ask “Stupid” Questions

Even if you’re a veteran cannabis consumer, asking “stupid” questions at a dispensary can be embarrassing. It can also be a red flag that you’re not well-versed in marijuana products and may not have the best choice for your needs.

For example, it’s not a good idea to tell budtenders you plan on mailing marijuana to someone underage or reselling your product. This kind of conversation can get you in trouble with state and federal regulations.

Also, remember that cannabis is one of the most heavily taxed products. If you’re on a budget, call ahead or check their website to see what payment methods they accept.

Don’t Smoke in Public

Unless you live in a place that legalizes recreational marijuana, smoking on the streets or in any public space, including cannabis-related retail outlets, is illegal. It’s also illegal to consume marijuana in a vehicle, whether it’s running or not.

Those regulations are in place to protect people and products. That’s why cannabis stores only allow a limited number of people to enter at a time to ensure the safety of everyone inside, including employees. This can be frustrating for people in line, but the budtenders want to do their job and safely help you. They’re not there to judge you or your decisions.

Don’t Bring Your Phone

Many dispensaries have rules against taking photos in the shop, usually for privacy and discretion reasons. Some may even have policies against cell phone use entirely as a way to ensure the safety of customers and staff.

It’s also important to remember that the employees at a cannabis store are there to help you on your cannabis journey, whether medical or recreational. So, don’t be afraid to ask questions.

It’s best to research beforehand to understand better what you’re looking for in your cannabis experience. This will make for a much more efficient shopping experience!

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